Shipments within the Continental United States:

Shipping Method	Shipping Costs	Estimated Delivery *
FedEx Home Delivery	Free	Should arrive within 7 to 10 business days of order (Tue-Sat delivery) *
FedEx Two-Day Delivery	Amount of Order Each Item Up to $50.00 $10.00 $50.01 - $75.00 $13.00 $75.01 - $150.00 $17.00 Over $150.00 $18.00	Should arrive within 2 to 4 business days of order(Mon-Fri delivery) *
FedEx Overnight Delivery	Amount of Order Each Item Up to $50.00 $25.00 Over $50.00 $30.00	Should arrive within 1 to 3 business days of order (Mon-Fri delivery) *

* Estimated delivery times are determined based on order processing and packing time required (typically 24-48 hours) plus shipment time required by the carrier. These are only estimates.

Shipments to Alaska and Hawaii:

Shipping Method	Shipping Costs	Estimated Delivery *
FedEx Two-Day Delivery (only method available)	$17.00 per item	Should arrive within 2 to 4 business days of order (Mon-Fri delivery) * Important: Certain locations in Alaska and Hawaii may require additional time in transit depending upon your delivery schedule

* Estimated delivery times are determined based on order processing and packing time required (typically 24-48 hours) plus shipment time required by the carrier. These are only estimates.

Shipping to United States' Military Post Offices:

Shipping Method	Shipping Costs	Estimated Delivery *
USPS Delivery (only method available)	Free	Should arrive within 10 to 20 business days of order * Important: Certain locations may require additional time in transit depending upon your delivery schedule

* Estimated delivery times are determined based on order processing and packing time required (typically 24-48 hours) plus shipment time required. These are only estimates.

Shipping to International Addresses:

We are unable to ship to international addresses at this time.

Shipping to P.O. Box Addresses:

We are unable to ship to P.O. Box addresses at this time.

Estimated Delivery Times

Estimated delivery times are only estimates. Utilize order tracking to accurately follow the shipping status of each unique order.

Estimated delivery times are determined based on order processing and warehouse packing time required plus shipment time required by the carrier:

• Order Processing and Warehouse Packing Time (24-48 hours) – The time required for an order to move through the system, reach the warehouse floor, and be packed for carrier pick-up. Many orders are completed and ready for shipping within the given business day, but some orders (especially those received after 10 a.m. EST) may not be ready to ship until the following business day. A small minority of orders may require additional time due to unique circumstances.
• Shipment Time (varies; see table in above section) – The time required for an order to be picked up by the carrier and to be delivered to the intended destination. Shipping carriers determine how many business days are required to deliver. This is dependent on the shipping method selected and the package's starting location and destination location.

Orders are packed only on regular business days. Regular business days include Monday through Friday with the exception of the following holidays:

• Memorial Day
• Independence Day
• Labor Day
• Thanksgiving
• Day after Thanksgiving
• Day before Christmas Day
• Christmas Day
• Day before New Year's Day
• New Year's Day

Please note that orders placed between 10 a.m. Friday and 7 a.m. Monday EST will not be processed until Monday morning. Orders are delivered by the carrier Tuesday through Saturday for standard ground and Monday through Friday for two-day and overnight.

Multiple Addresses

Each order can only be shipped to one address. If you want to send various items to various addresses, please place each order separately with the appropriate desired ship-to address.

Confirmation Emails

After an order has been placed, email communications will be delivered to the email address provided during checkout to provide important information and update order status:

• Order Confirmation Email - Verifies successful receipt of an order and provides all necessary order information.
• Shipping Confirmation Email - Verifies that an order has been processed through the system, packed, assigned a tracking number, and is ready to be picked up and delivered by the carrier. Provides shipping tracking number for shipment tracking.

Tracking Your Order

After you place an order, we will send you an email with an order confirmation number. You can track the status of your order with this number on our website by going to "Track Your Order" on the home page of TRACKNTRAIL.COM.

After your order has been shipped, we will send you another email with a tracking number. You may click on the link in your email and go directly to the shipping company website to track your order. If parts of your order are shipped at different times, you will be notified of each shipment and its separate tracking number.

Contact Us

Still have questions? Call our toll-free customer service number (1-866-699-7370) Monday through Friday, between 8 a.m. and 5 p.m. EST, or email us at trackntrail@wwwinc.com.